Quality policy and environmental management

Quality policy and environmental management

Our priority is satisfied customers and contracting authorities. The products and services provided by the company have to be in line with the requirements, needs and expectations of customers and contracting authorities and according to the internal and international standards and environmental rules.

CRITERIA AND GOALS

Criteria and goals used for assessing the efficiency of the management system are realised through the process indicators in the framework of the annual company plan and plans of individual processes; these criteria and goals are monitored monthly, quarterly, every half year and annually, as it is evident from the chart which is a part of the annual plan.

BASIC PRINCIPLES

The basic principles of the management system are as follows:

To remain a respected company in the Republic of Slovenia in the field of water management and environmental protection, and to spread the activity to other water areas of the countries of former Yugoslavia, and to new areas of activities.

To increase professional competences in order to ensure the business success, appropriate quality of products and services development and implementation of most demanding tasks, along with permanent achievement of standards and environmental and other regulations.

A satisfied customer anywhere and any time. Our goal is to increase the number of customers, especially permanent and long term contracting entities; in order to achieve this we provide such services for the customer which facilitate the implementation of order.

Employee satisfaction is key to achieving quality and coordinated activities in all business functions. The management of the company provides conditions for creative and group work with:

To the satisfaction of the owners, the company management assesses and plans business opportunities within the annual plan and sets priorities to achieve business success.
Good business results and quality have been achieved through an optimal exploitation of available resources and by optimising costs on all levels of business.

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